Questions, answered.

What does a StoreKnows check show?

It tests product questions using simulated AI shoppers. You can review the answers, the recorded reference used to assess each one, and the product details available to a proposed fix. Model and evaluator settings are saved with the run.

A recorded reference is part of the test, not an independently verified source citation. Check the supporting product details when an answer or grade looks uncertain. These results do not predict sales or guarantee that a consumer assistant will give the same answer.

Does it work with every AI assistant?

Compatible shopping agents and browsers that can use website tools. Availability varies by client and account. Our simulated checks use model APIs; they do not establish support in consumer assistant apps.

StoreKnows does not add a chat widget or promise placement in AI search results. It supplies read-only product tools on supported theme-based Shopify stores.

Who can use the tools today?

Today, assistants that call storefront tools are mainly browser-based agents on desktop. Support in consumer assistant apps is still arriving and varies by client and account; StoreKnows keeps your tools ready for those that can use them.

Does it use live inventory?

No. Tools use a saved catalog copy. Prices and availability may change after capture; the current product page and checkout remain authoritative. Review the capture date before relying on changing details.

You can refresh catalog data separately from an AI check. Refreshing does not use an included AI check or silently replace the public version. Review the updated selection and approve publication when it is ready.

With StoreKnows Live, you can also let StoreKnows refresh the copy each night and publish changes in the fields you already approved. New tools or new kinds of fields always wait for your review, and you can restore an earlier publication.

What becomes public when I enable a fix?

Publication makes the selected product data and referenced charts publicly accessible, including to people outside your store. A storefront password does not protect published tool data. Review the data preview before approving it, and keep private information out of the selection.

The tools are read-only: they do not rewrite products, change stock, buy items or edit orders. You activate the app embed in your theme and can switch it off. Uninstalling revokes StoreKnows access to the public bundle; it cannot recall copies already accessed by third parties.

What does the storefront availability check prove?

It visits your storefront and checks whether the expected tools can be found. The setup screen shows the latest result and its timestamp. Daily storefront availability checks are enabled when the service is active for published tools.

This is separate from testing answer quality. It does not run a daily AI comparison, refresh catalog facts or record shopper conversations.

What is included, and what does it cost?

Check is free. It includes one completed baseline check per store, answers by tested model, product sources and gaps to review, and the ability to try applicable proposed fixes with your own question.

StoreKnows Live is USD $14 a month after a 14-day free trial, billed through Shopify. One free trial per store. It includes all applicable supported fixes, publication, guided theme activation and verification, a nightly sync of your published tools with your catalog (limited to the fields you approved), an email if your tools stop loading and another when they are back, and 2 manual AI checks each billing period.

A check is one multi-assistant run. Failed or partial platform runs release the allowance. There is no automatic overage, per-order fee or per-tool-call charge. Cancel any time from Plan and billing: your tools stay live until the paid period ends, then switch off. Shopify cancels the subscription if you uninstall, and a reinstall needs a new subscription. If you bought AI shopper tools as a one-time purchase, you keep them.

What if there is no useful fix, or an answer still needs work?

You can review the check and data guide without subscribing. Existing tools may already answer well, or more product data may be needed before a useful fix is possible.

Review the answer and its reference. A miss may come from missing product data, the proposed tool, assistant behaviour or uncertainty in grading. Results can vary between runs; publication does not guarantee a correct answer.

Need a hand with your store?

Email support@storeknows.com with your store domain, the question you are reviewing and what you expected. Please do not send passwords or payment details.